Business Analysis

Are your projects solving the right problems, or just treating the symptoms?

4.5k+

Ready-to-deploy technology contractors through Talent’s network

40+

Active partnerships providing a rich ecosystem of leading, enterprise-grade tech and capability providers.

190+

Projects delivered in the last 12 months.

Business Analysis capabilities

We offer six capabilities that help organisations across Australia and New Zealand make smarter decisions, design better solutions, and deliver meaningful business outcomes.

Strategy consulting

We provide strategic insights, market analysis, and actionable plans that guide business direction, inform prioritisation, and create competitive advantage.

Business architecture

We align organisational vision with execution by designing business models, capability systems, operating models, processes, and data flows that enable transformation and strategic growth.

Business process engineering

We streamline operations and eliminate inefficiency through systems thinking, customer-centric analysis, and process optimisation, improving productivity, reducing cost, and enhancing end-to-end performance.

Digital transformation consulting

We help organisations understand how digital technologies can enhance their value proposition. Using our comprehensive Digital Transformation Framework, we identify opportunities, address capability gaps, and support strategic digital evolution.

Supply chain consulting

We optimise supply chain operations from sourcing to distribution, improving logistics, inventory management, supplier relationships, and overall operational efficiency.

Business analysis

We define business needs, translate goals into actionable requirements, and recommend solutions that align with strategic objectives and deliver measurable value.

FAQs

Learn more about our Business Analysis services with these frequently asked questions‍

We assess your organisation’s internal and external environment, including competitors, customer segments, value drivers, cost structures, and regulatory factors. Based on this analysis, we develop strategic options and coherent actions that support competitive advantage and sustainable growth.

We model current-state business architecture and processes from both a human and technology perspective. We analyse capability gaps, identify optimisation opportunities, and design target-state operating models that align with strategic priorities.

Avec has a structured, collaborative approach to stakeholder alignment from day one. We identify and map stakeholders early, establish clear communication rhythms, and use facilitated workshops, visual artefacts, and iterative playbacks to build shared understanding. Requirements are validated through formal review and sign-off cycles, with traceability back to business objectives to maintain focus on value. Throughout delivery, our Business Analysts actively manage change, mediate competing priorities, and ensure alignment is maintained as initiatives evolve.

We focus on solving the right problems. Our skilled consultants of Industrial Engineers and Computer Scientists apply engineering, systems thinking, and customer-centric design to reimagine processes and create solutions that improve throughput, reduce cost, and enhance customer value.

Deliverables are tailored to the engagement scope and delivery model, but typically include a combination of:

  • Discovery and initiation artefacts such as stakeholder maps, problem statements, business cases, scope definitions, and current-state assessments
  • Requirements artefacts including business and functional requirements, non-functional requirements, user stories, use cases, and traceability matrices
  • Process and workflow models such as as-is and to-be process maps, customer journeys, value streams, and gap analyses
  • Data and information models including data flows, data models, reporting requirements, and information architecture
  • Solution definition inputs such as solution options analysis, feasibility assessments, prototypes, and design inputs
  • Testing and assurance support including UAT preparation, traceability to test cases, and acceptance support
  • Post-implementation outputs such as benefits realisation inputs, operational handover artefacts, and post-implementation reviews

All deliverables are focused on enabling informed decision-making, reducing rework, and supporting successful delivery.

We apply systems thinking to analyse end-to-end processes from the customer’s perspective. This removes silos, improves experience, eliminates inefficiencies, and ensures processes operate as a connected, outcome-focused system.

Yes, Avec supports Agile, Waterfall, and hybrid delivery models and adapts our Business Analysis approach to suit your governance, delivery cadence, and organisational context. Our analysts are experienced working within traditional stage-gated programs, iterative Agile environments, and blended models commonly used across enterprise and government.

BAaaS is a flexible and on-demand model that gives organisations access to skilled Business Analysts, standardised frameworks, and defined service levels when needed, without maintaining a full-time internal BA workforce for every project. This improves consistency, reduces delivery risk, and provides cost-efficient scalability.

Using our Digital Transformation Framework, we assess digital maturity, analyse industry trends, identify innovation opportunities, and recommend actions that help you move from current to target state.

Successfully delivering Business Analysis projects for organisations across Australia and New Zealand

We've helped clients from government agencies to the private sector achieve their transformation goals with delivery that works.

professional on laptop in discussion - Transforming insurance claims management

Transforming insurance claims management

Our client, a leading insurance provider, approached the Avec team to overhaul their claims management process. The key challenge was to streamline claims operations, ranging from claim reporting and initial documentation to settlement and payment processing, while enhancing customer experience, reducing costs, and minimising fraud. Avec’s goal was to design necessary claims capabilities across processes, people, and technology to meet and exceed customer expectations. This involved optimising the entire operation through well-established methodologies such as Six Sigma, Total Quality Management (TQM), and Kanban, while also exploring opportunities for automation and digitalisation.

Professionals on a project - Optimisation and digital transformation for motor vehicle financing

Optimisation and digital transformation for motor vehicle financing

The Avec team were engaged by a motor vehicle company to improve their financing processes including quoting, underwriting, financing and contracting with the aim of optimising the end-to-end process and operating model, by using known methodologies such as Six Sigma, TQM (quality), Kanban and capacity modelling etc. and reducing waste and improving capacity. Identifying opportunities for automation and digitisation.

Our partners & technical enablers

Our collaboration with Avec represents a significant opportunity to deliver top-tier software assurance services into the Australia and New Zealand market. Avec’s impressive track record in project delivery and their deep understanding of the Australian and New Zealand markets make them the perfect partner for us.

Jethro Lloyd

CEO

iLab

Working with Avec has opened doors for our business that we wouldn’t have been able to access alone. As finance professionals, the rising tide of AI is a critical and complicated frontier and having support from the experts has been vital. Their pragmatic and commercial approach has allowed us to find practical business-oriented solutions to otherwise opaque technology challenges.

Daniel Szekely

Partner

Equity Venture Partners

As a solopreneur, Avec’s Business Analysis practice continues to be invaluable for my business. By engaging with the team, I can access process-engineering rigour to bolster my approaches and provide clients with architecturally sound ways to optimise what they have. It’s nice to partner with Avec’s people – they’re equally invested in achieving lasting success

Melanie Marshall

Service Development Specialist

Self-Employed

I have had engagements with a number of consultancies over my time and this engagement with Avec has been the best. They have an amazing way of turning what could be a complicated topic into a clear and understandable one.

Sallie Moore-Wood

Manager – Governance & Information Systems

Waratah-Wynyard and Circular Head Councils

For months our previous support provider had been working through a long-running issue with HR forms/workflows, impacting one of our main mine sites. Avec were assigned this, and within a week took the time to understand the issue, problem solve it and provide a solution.

Newmont

Mobility & Productivity

Avec offers extensive knowledge and experience that has helped us navigate and understand the potential of various tools and technologies to meet our automation needs, and provide the resources to deliver on those opportunities.

MacMillan Shakespeare Group

Intelligent Automation

Melanie Marshall

Other Services

We serve clients in the finance, healthcare, and technology sectors. Our expertise spans diverse industries.

Data, AI & Automation

Avec helps organisations operationalise data, AI, automation and agentic workflows to safely improve efficiency, decision-making and performance at enterprise scale.

Quality Assurance & Testing

Deliver quality and confidence with rigorous testing that reduces risk and ensures reliability.

Project Management & PMO

Ensure governance, visibility, and control across your project portfolio.

Business Applications

Implement and optimise enterprise platforms that integrate your business processes and drive operational excellence.

Business Analysis

Bridge the gap between business needs and technical solutions with clarity and precision.

Architecture

Strengthen your ICT landscape with scalable, secure, and future-ready architecture. Avec delivers enterprise, solution, and domain architecture across ANZ.

Ready to improve decision-making and deliver solutions that create real value?

Speak with our Business Analysis Practice Lead, Mornay Vivier, to understand how Avec can support your next initiative.