Data, AI & Automation
Modernise, automate and scale AI with confidence
From pilots to scaled production
Design and execution patterns that scale beyond proof-of-concept
End-to-end delivery
Data foundations through to automation and agentic operations
Governed by design
Security, privacy and Responsible AI controls embedded from the start
Our Data, AI & Automation service helps organisations design intelligence, operationalise it, and scale it safely. We work with Australian and New Zealand organisations to turn fragmented data, manual processes, and disconnected initiatives into measurable performance improvement. Bringing experienced specialists, proven delivery practices and a practical mindset that helps teams move from ideas to working outcomes, we build what is needed to run safely in the real world and help clients strengthen their own capability as they go.
Strategy & opportunity discovery
We identify where data, AI, and automation will deliver the greatest impact. Our approach aligns initiatives to business priorities, assesses feasibility and ROI, and produces clear, prioritised roadmaps that reduce delivery risk and avoid disconnected experimentation. We also test assumptions early, confirm data readiness and set success measures so the first delivery step is clear and achievable.
Data & AI foundations
We design and build robust data platforms, architectures, and governance foundations that support analytics, AI, and automation at scale. This includes data engineering, integration, security, quality management and ethical AI controls. We focus on trusted data, sensible architecture choices and clear ownership so teams can operate and extend their platforms and solutions with confidence.
Analytics & decision intelligence
We apply analytics, machine learning, and AI to generate insight, prediction, and decision support. Our focus is on practical use cases that improve performance, enable automation, and support confident, data-driven decision-making. Where it makes sense, we embed decision support directly into workflows so insight becomes action, not another dashboard.
Intelligent automation
We design and deliver intelligent automations that combine RPA, IDP, AI and digital agents to orchestrate end-to-end workflows across systems and documents from simple tasks to complex, multi-step processes. We treat automation as an operating capability, not a collection of bots. That includes orchestration, exception handling, audit trails and human oversight for the moments that matter.
Quality & governance
We embed quality management, testing, and governance across data, AI, and automation solutions. This ensures reliability, security, compliance, and transparency as solutions move from pilot to production and scale. Our governance approach covers model and prompt assurance, access controls, privacy, security and operational monitoring so solutions remain trustworthy over time.
Operate & scale
We provide ongoing support, monitoring, and optimisation to keep platforms, models, and automations performing as intended. Our managed services approach ensures solutions remain stable, secure, and continuously delivering value. We help teams run these capabilities day to day, improve performance, manage change safely and keep value tracking visible to stakeholders.
Capability uplift
We build internal capability so teams can own, operate, and evolve data, AI, and automation solutions. This includes training, coaching, Centre of Excellence support, and practical knowledge transfer aligned to your maturity level. We work alongside your teams, share patterns and playbooks and leave you with clear ways of working so capability grows with each delivery.
FAQs
We start with outcomes, not technology. Our discovery approach assesses business value, feasibility, risk, and organisational readiness to identify where data, AI, and automation will deliver meaningful, sustainable impact. We also look at data quality, process maturity, change impact and the controls required to run safely at scale.
Data provides the foundation, analytics and AI generate insight and decisions, and automation operationalises those decisions at scale. We design solutions where these elements work together rather than as disconnected initiatives. Where appropriate, agentic AI and agents can sit on top of these foundations to assist people, route work and complete tasks across systems with clear guardrails.
Yes. We tailor our approach to your maturity level, from establishing foundational governance and analytics through to advanced AI, orchestration, and enterprise-scale automation. That means we can start with the basics or help you move faster where strong foundations already exist.
We are tools-agnostic. Our recommendations are driven by your objectives, existing environment, and risk profile rather than vendor alignment. We work across a wide range of data, AI, automation, and cloud technologies. In practice, we work across Tier 1 ecosystems and leading specialist platforms and align to your preferred stack wherever possible.
We apply structured governance, testing, validation, and monitoring. Solutions are assessed for accuracy, bias, reliability, security, and performance, with controls in place to manage change and ongoing risk. We also design for auditability, clear decision boundaries and human oversight so teams remain accountable for outcomes.
Yes. We design and build integrations across modern and legacy environments, ensuring data flows securely and reliably across your technology ecosystem. We prioritise secure integration patterns, strong identity controls and clear ownership so solutions remain supportable.
We focus on operating models, governance, quality, and capability uplift alongside delivery, enabling solutions to scale safely and sustainably rather than remaining isolated experiments. We standardise design and execution patterns, establish repeatable delivery practices and support teams to run and extend solutions as adoption grows.
Deliverables are outcome-led and may include strategies and roadmaps, data and AI platforms, automations, analytics assets, governance frameworks, training and ongoing optimisation support. We keep deliverables practical, tied to outcomes and sized so your teams can implement and operate them efficiently.
We've helped clients from government agencies to the private sector achieve their transformation goals with delivery that works.
Transforming payroll operations with RPA
Avec was approached by a leading shared services provider facing operational challenges within its payroll department, including complex administrative tasks, high error rates, and time-consuming manual processes for employee transfers. Find out below what the Avec team was able to achieve with their solutions.
Streamlining sales reporting for Assetlink
Avec successfully addressed Assetlink's challenges with time-consuming and inaccurate sales reporting processes by implementing a fixed-price, short-duration engagement. This involved transferring reporting responsibilities to Avec and subsequently automating the reports, significantly reducing manual involvement. The project delivered substantial benefits, including robust revenue generation, significant time savings for senior executives, improved data accuracy and validity, and the creation of new reports and updates to existing ones, expanding the scope of actionable insights for Assetlink
Streamlining IT operations and automation for a major airline
A major airline engaged Avec to streamline IT operations and automate processes for enhanced efficiency. Avec managed steady-state operations, cloud migration, remediation of production automations, PI clean-up, business reengagement, and conducted a UiPath program health check. Avec's expertise led to successful process remediation, cloud migration, and improved operational automation efficiency, solidifying its position as a reliable partner for the airline.
Robotics Process Automation in Finance - Allocate Cash to Debtors
A finance department of a large professional service organisation was struggling with several manual repetitive processes. These processes were starting to frustrate employees, and together with the increasing volumes meant that the error rates and thus rework were on the increase. They had heard of Robotics Process Automation (RPA), but were reluctant to investigate automation because they thought it was out of reach for small to medium size businesses and would require substantial development effort.
Revolutionising investment assessment at EVP
Avec revolutionised Equity Venture Partners' (EVP) investment assessment process by developing an AI tool to streamline the identification of prospective investment opportunities. This innovative system harnessed data from over 18,000 company websites, enabling EVP to significantly narrow their field of interest from thousands of companies to a more targeted list of 500 potential investments. The implementation of the AI tool led to a transformation of EVP's investment strategy, allowing senior investors to focus their expertise on the most promising prospects and resulting in an improved investment strategy.
Power Platform CoE implementation and governance for a NSW government agency
In 2023, a NSW government agency engaged Avec to provide advisory and implementation services for their Microsoft Power Platform tenancy and associated Azure resources. The objective was to establish a governance framework that ensured compliance, security, and scalability across the organisation, while enabling innovation through automation and low-code development.The engagement was structured into multiple stages, beginning with requirement validation and discovery, followed by design, implementation, and governance framework establishment. The scope included the creation of new development environments, automation of IT provisioning processes, and the design of a Center of Excellence (CoE) to embed sustainable governance practices.
Partnering to support more Māori and Pasifika rangatahi into tech
In 2025, Rise by Talent engaged with Avec to deliver two intensive, one-week learning modules designed to introduce a cohort of young Māori and Pasifika talent to practical skills in Data and Artificial Intelligence (AI). The goal was to provide a foundation of knowledge, build hands-on capability, and instil the confidence required to pursue careers in the I.T. workforce.Avec’s role encompassed designing and delivering structured training, mentoring the cohort, and facilitating opportunities for participants to present their work to senior figures in New Zealand’s Data and AI ecosystem.
Leading retail bank: streamlining mortgage lending via automation
Avec successfully streamlined a leading retail bank's mortgage lending processing by implementing Robotic Process Automation (RPA) to automate the transfer of home loan applications from branch and broker channels into their core banking systems. The bank's goals included meeting increasing customer demand, improving application speed and accuracy, establishing a scalable IT infrastructure, and creating a Centre of Excellence (COE) to support internal delivery and future automations.
Integrating an analytics solution at a state government department
Avec was engaged by a state government department to consolidate diverse data sources for customer-360 reporting and analytics, enabling proactive regulation and data-driven risk ratings. The integrated solution delivered a Single View Program, significantly reducing processing times and receiving positive feedback.
Leading international airline: robotic process automation
A large national carrier in the competitive airline industry sought to enhance operational efficiency and cost-effectiveness by leveraging Robotic Process Automation (RPA) to streamline various business units and maximise aircraft utilisation while maintaining high standards and meeting SLA requirements. The client partnered with Avec to identify 'RPA fit' processes, establish a Centre of Excellence (CoE), and build a virtual workforce to perform manual, repetitive, and rule-based tasks in capacity load planning using RPA.
Global financial group: improving & automating property foreclosure process
A leading financial services company partnered with the Avec team to enhance and automate the process of preparing lawyer bidding instructions for the sale of foreclosure properties. The goal was to improve accuracy, standardisation, and risk reduction within their Foreclosure team by leveraging Robotic Process Automation (RPA) to automate manual tasks and ensure consistent enforcement of business rules.
Global Power Platform support for an Australian-based mining company
In 2023, an Australian-based mining company engaged Avec as their global partner for Microsoft Power Platform project delivery, support, and training. The engagement covers the transition of existing automations from multiple third-party providers, the management of a Power Platform Centre of Excellence (CoE), and the delivery of end-to-end platform support. Avec’s remit included ensuring consistent, standardised, and cost-effective support across the company’s global operations, while enabling adoption of citizen development and continuous improvement of deployed automations. Services were delivered through a blend of onshore and offshore resources, providing extended coverage and scalable expertise.
GenAI travel chatbot delivers 90% accuracy for major Australian airline
Avec partnered with a major Australian airline to reduce internal support overhead and enhance the employee experience using Generative AI. By embedding a smart travel policy chatbot within Microsoft Teams, the solution provided instant, accurate answers to common staff travel queries, eliminating manual triage and reducing wait times. Built using Microsoft Copilot Studio and Azure AI Search, the proof-of-concept demonstrated that enterprise-grade GenAI can meaningfully reduce workload, increase satisfaction, and scale with minimal maintenance. The project also validated a clear path to broader rollout, setting a benchmark for AI-powered self-service tools in large organisations.</p>
Automating reconciliation processes
A leading salary packaging provider in Australia faced challenges with manual processes leading to a variety of issues. Discover how Avec was able to address these challenges and deliver an end-to-end automation solution to solve these issues.
Our partners & technical enablers
Ready to drive measurable impact?
Speak with John Valastro, Director of Digital Innovation & Growth, to explore how Avec can help you design practical AI and automation solutions, operationalise them and scale with confidence. We will help you choose the right starting point, deliver outcomes quickly and build capability that lasts.