Case Studies
Optimisation and digital transformation for motor vehicle financing
The Avec team were engaged by a motor vehicle company to improve their financing processes including quoting, underwriting, financing and contracting with the aim of optimising the end-to-end process and operating model, by using known methodologies such as Six Sigma, TQM (quality), Kanban and capacity modelling etc. and reducing waste and improving capacity. Identifying opportunities for automation and digitisation.
Partnering to support more Māori and Pasifika rangatahi into tech
In 2025, Rise by Talent engaged with Avec to deliver two intensive, one-week learning modules designed to introduce a cohort of young Māori and Pasifika talent to practical skills in Data and Artificial Intelligence (AI). The goal was to provide a foundation of knowledge, build hands-on capability, and instil the confidence required to pursue careers in the I.T. workforce.Avec’s role encompassed designing and delivering structured training, mentoring the cohort, and facilitating opportunities for participants to present their work to senior figures in New Zealand’s Data and AI ecosystem.
Leading retail bank: streamlining mortgage lending via automation
Avec successfully streamlined a leading retail bank's mortgage lending processing by implementing Robotic Process Automation (RPA) to automate the transfer of home loan applications from branch and broker channels into their core banking systems. The bank's goals included meeting increasing customer demand, improving application speed and accuracy, establishing a scalable IT infrastructure, and creating a Centre of Excellence (COE) to support internal delivery and future automations.
Integration of Cleanaway with TechnologyOne
Leveraging Avec’s expertise in IT project delivery and TechnologyOne, we successfully integrated this TechnologyOne Request Management solution with Cleanaway to streamline waste service requests and customer updates. Exemplified by the Fraser Coast Regional Council project, this solution had automated processes, resolved data issues, and ensured secure and accurate data exchange seamlessly between the two solutions. This has resulted in a more efficient waste management system that saves time, reduces errors, and improves service delivery by keeping the Council’s customers fully informed.
Integrating an analytics solution at a state government department
Avec was engaged by a state government department to consolidate diverse data sources for customer-360 reporting and analytics, enabling proactive regulation and data-driven risk ratings. The integrated solution delivered a Single View Program, significantly reducing processing times and receiving positive feedback.
Automation for a leading international airline
A large national carrier in the competitive airline industry sought to enhance operational efficiency and cost-effectiveness by leveraging automation to streamline various business units and maximise aircraft utilisation while maintaining high standards and meeting SLA requirements. The client partnered with Avec to identify 'RPA fit' processes, establish a Centre of Excellence (CoE), and build a virtual workforce to perform manual, repetitive, and rule-based tasks in capacity load planning using automation.
How Avec Enhances Capacity and Expertise for a Queensland Bulk Water Supply Authority
Our customer, a Queensland Bulk Water Supply authority, faced capacity and expertise challenges within their Enterprise Applications Team to balance the competing demands of Business-as-Usual Support and new projects. Avec partnered with them to provide specialised solution expertise to extend their in-house team to manage TechnologyOne application changes and maintain daily operations. This support enabled them to meet their KPIs, maintain operational stability, and advance project goals successfully.
Global financial group: improving & automating property foreclosure process
A leading financial services company partnered with the Avec team to enhance and automate the process of preparing lawyer bidding instructions for the sale of foreclosure properties. The goal was to improve accuracy, standardisation, and risk reduction within their Foreclosure team by leveraging Robotic Process Automation (RPA) to automate manual tasks and ensure consistent enforcement of business rules.
Global Power Platform support for an Australian-based mining company
In 2023, an Australian-based mining company engaged Avec as their global partner for Microsoft Power Platform project delivery, support, and training. The engagement covers the transition of existing automations from multiple third-party providers, the management of a Power Platform Centre of Excellence (CoE), and the delivery of end-to-end platform support. Avec’s remit included ensuring consistent, standardised, and cost-effective support across the company’s global operations, while enabling adoption of citizen development and continuous improvement of deployed automations. Services were delivered through a blend of onshore and offshore resources, providing extended coverage and scalable expertise.